How do I know my order was received?
After checkout, the store sends an order confirmation to the email address used for your purchase. Also check your spam or promotions folder.
Can I change or cancel an order?
Contact the team immediately with your order number. Changes are only possible before fulfilment begins.
How do I track my delivery?
When tracking is available, the details are sent after dispatch. Tracking updates may take a short time to appear.
What should I do if an item arrives damaged?
Contact support promptly with your order number and clear photographs of the item and packaging.
How can I confirm my size?
Use the Size Guide and compare it with the measurements of a similar item you already own.